policy

AT MRS. LASH BEAUTY BAR WE STRIVE TO ENSURE THE UTMOST POSITIVE AND ENJOYABLE EXPERIENCE FOR OUR GUESTS AND TEAM MEMBERS. THE MRS. LASH BEAUTY BAR TEAM UNDERSTANDS THAT SOMETIMES THERE ARE UNAVOIDABLE CIRCUMSTANCES THAT CAN CONFLICT WITH YOUR SCHEDULED APPOINTMENT AND THEREFORE CAUSE YOU TO CANCEL.

AS A COURTESY TO OUR GUESTS AND TEAM MEMBERS, WE ASK THAT ANY CANCELLATIONS AND RESCHEDULING BE GIVEN 24 HOURS NOTICE OF YOUR ALREADY SCHEDULED APPOINTMENT. THE SALON OFFERS AN EMAIL AND TEXT REMINDER FOR YOUR SCHEDULED APPOINTMENTS.

PLEASE NOTE: NO-SHOWS AND CANCELLATIONS WITHOUT A 24-HOUR NOTICE WILL REQUIRE A NON REFUNDABLE DEPOSIT TO SCHEDULE A NEW APPOINTMENT AND HOLD THE SLOT ON THE TECHNICIANS’ SCHEDULE.

DUE TO THE VOLUME AND FLOW OF THE TECHNICIANS’ SCHEDULES, IF YOU ARE EXPECTING TO BE LATE TO YOUR APPOINTMENT WE WOULD APPRECIATE A COURTESY CALL TO THE SALON TO LET US KNOW YOUR ARE ON YOUR WAY. IF BY CHANCE YOU ARE MORE THAN 15 MINUTES LATE ARRIVING TO YOUR APPOINTMENT WE MAY ASK YOU TO RESCHEDULE APPOINTMENTS.

AFTER SERVICES HAVE BEEN RENDERED THERE ARE NO REFUNDS, ALL SALES ARE FINAL.

Lash services policy

-Eyelash There must be at least 40% of lashes remaining for it to be considered a fill. Anything less is considered a full set, and a full set price will be charged.
-For outside fill, an additional $30 will be applied.
-After 3 weeks service will be considered a new set service.
-24 hour cancellation policy for all appointments scheduled. Thank you for respecting our time.
-All minors require a parent present and must be at least 15 years old.
-If there is any unusual amount of lashes fall out within 72 hours after your visit, please call or text us with a photo of your lashes at 925-273-3368 immediately, we will try our best to fix it for you.
-We make every effort to keep our website and menu updated, however please note that services and prices are subject to change at any time.