- 925-273-3368
- mrslashbeautybar@gmail.com
policy
AT MRS. LASH BEAUTY BAR WE STRIVE TO ENSURE THE UTMOST POSITIVE AND ENJOYABLE EXPERIENCE FOR OUR GUESTS AND TEAM MEMBERS. THE MRS. LASH BEAUTY BAR TEAM UNDERSTANDS THAT SOMETIMES THERE ARE UNAVOIDABLE CIRCUMSTANCES THAT CAN CONFLICT WITH YOUR SCHEDULED APPOINTMENT AND THEREFORE CAUSE YOU TO CANCEL.
AS A COURTESY TO OUR GUESTS AND TEAM MEMBERS, WE ASK THAT ANY CANCELLATIONS AND RESCHEDULING BE GIVEN 24 HOURS NOTICE OF YOUR ALREADY SCHEDULED APPOINTMENT. THE SALON OFFERS AN EMAIL AND TEXT REMINDER FOR YOUR SCHEDULED APPOINTMENTS.
PLEASE NOTE: NO-SHOWS AND CANCELLATIONS WITHOUT A 24-HOUR NOTICE WILL REQUIRE A NON REFUNDABLE DEPOSIT TO SCHEDULE A NEW APPOINTMENT AND HOLD THE SLOT ON THE TECHNICIANS’ SCHEDULE.
DUE TO THE VOLUME AND FLOW OF THE TECHNICIANS’ SCHEDULES, IF YOU ARE EXPECTING TO BE LATE TO YOUR APPOINTMENT WE WOULD APPRECIATE A COURTESY CALL TO THE SALON TO LET US KNOW YOUR ARE ON YOUR WAY. IF BY CHANCE YOU ARE MORE THAN 15 MINUTES LATE ARRIVING TO YOUR APPOINTMENT WE MAY ASK YOU TO RESCHEDULE APPOINTMENTS.
AFTER SERVICES HAVE BEEN RENDERED THERE ARE NO REFUNDS, ALL SALES ARE FINAL.