Terms and Conditions for Mrs. Lash Beauty Bar LLC

Last Updated: March 2, 2025

1. Introduction and Acceptance

Welcome to Mrs. Lash Beauty Bar LLC (“we,” “our,” or “us”). These Terms and Conditions govern your use of the website https://www.mrslashbeautybarllc.com/ (the “Website”), all related services, and any in-person beauty services provided at our physical location(s) (collectively, the “Services”).

By accessing or using our Website and Services, you agree to be bound by these Terms and Conditions. If you do not agree to these Terms and Conditions, please do not use our Website or Services.

2. Services

2.1 Beauty Services

Mrs. Lash Beauty Bar LLC offers various beauty services, including but not limited to eyelash extensions, microblading, facials, and other aesthetic treatments. All services are subject to availability, appointment scheduling, and professional assessment.

2.2 Online Store

Our Website may include an online store where you can purchase beauty products and gift cards. All purchases are subject to product availability and the additional terms set forth in this agreement.

3. User Accounts

3.1 Account Creation

You may need to create an account to access certain features of our Website, make appointments, or purchase products. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

4. Appointments and Cancellations

4.1 Booking Appointments

All appointments must be booked in advance, either online through our Website, by phone, or in person at our location. Appointment times are subject to availability.

4.2 Cancellation Policy

We require at least 24 hours’ notice for cancellation or rescheduling of appointments. Cancellations with less than 24 hours’ notice may be subject to a cancellation fee of up to 50% of the service price. No-shows may be charged the full service price.

4.3 Late Arrivals

If you arrive late for your appointment, your service may be shortened to accommodate our schedule, or we may need to reschedule your appointment. The full service fee will apply regardless of shortened service duration due to late arrival.

5. Payments and Pricing

5.1 Prices

All prices displayed on our Website are in US Dollars and do not include applicable taxes unless otherwise stated. We reserve the right to modify our prices at any time without prior notice.

5.2 Payment Methods

We accept various payment methods as indicated on our Website or at our physical location(s). All payments must be made in full at the time of service or purchase unless otherwise arranged in advance.

5.3 Deposits

For certain services, we may require a non-refundable deposit to secure your appointment. The deposit amount will be applied to the total cost of your service.

6. Product Purchases and Returns

6.1 Product Availability

All products displayed on our Website are subject to availability. We reserve the right to discontinue any product at any time.

6.2 Return Policy

• Unopened products in original packaging may be returned within 14 days of purchase with a valid receipt for a refund or store credit.
• Opened or used products cannot be returned due to health and safety regulations.
• Gift cards are non-refundable and cannot be exchanged for cash.

7. Health and Safety

7.1 Patch Tests

For certain services that involve chemicals or dyes, a patch test may be required at least 48 hours before your appointment. Failure to complete a required patch test will result in refusal of service without refund.

7.2 Health Conditions

You must disclose any relevant health conditions, allergies, or medications that could affect your treatment. We reserve the right to refuse service if we believe a treatment may cause harm due to your specific health condition.

7.3 Pregnancy

Some services may not be suitable during pregnancy. Please inform us if you are pregnant or nursing so that we can recommend appropriate services.

8. Intellectual Property

8.1 Ownership

All content on our Website, including but not limited to text, graphics, logos, images, videos, and software, is the property of Mrs. Lash Beauty Bar LLC or our content suppliers and is protected by United States and international copyright laws.

8.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our Website content for personal, non-commercial purposes. You may not reproduce, distribute, modify, create derivative works of, publicly display, or exploit any content from our Website without our express written permission.

9. User-Generated Content

9.1 Reviews and Feedback

By submitting reviews, comments, or other content to our Website, you grant us a non-exclusive, royalty-free, perpetual, irrevocable right to use, reproduce, modify, adapt, publish, translate, distribute, and display such content worldwide.

9.2 Prohibited Content

You agree not to post content that is illegal, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, invasive of another’s privacy, or racially, ethnically, or otherwise objectionable.

10. Third-Party Links

Our Website may contain links to third-party websites that are not owned or controlled by Mrs. Lash Beauty Bar LLC. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites.

11. Limitation of Liability

11.1 Service Results

While we strive for excellent results, we cannot guarantee specific outcomes from our beauty services. Results may vary based on individual factors including but not limited to skin type, hair type, aftercare compliance, and individual healing processes.

11.2 General Limitation

To the maximum extent permitted by law, Mrs. Lash Beauty Bar LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of our Website or Services.

12. Indemnification

You agree to indemnify, defend, and hold harmless Mrs. Lash Beauty Bar LLC, its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising from your use of our Website or Services, your violation of these Terms and Conditions, or your violation of any rights of another.

13. Service Modifications

We reserve the right to modify, suspend, or discontinue any part of our Website or Services at any time without notice or liability.

14. Gift Cards

14.1 Expiration and Terms

Gift cards do not expire and cannot be redeemed for cash unless required by law. Lost, stolen, or damaged gift cards may not be replaced without proof of purchase.

14.2 Redemption

Gift cards can be redeemed for services or products at our physical location(s) or online through our Website, where applicable.

15. Messaging Terms and Conditions

15.1 Consent

By providing your mobile number or email address, you consent to receive appointment reminders, promotional messages, and other communications from us. This consent is not required as a condition to purchase any goods or services.

15.2 Message Types

When you opt in to receive SMS or email communications from Mrs. Lash Beauty Bar LLC, you may receive the following types of messages:

• Promotional messages: Special offers, discounts, and promotions
• Informational messages: Appointment confirmations, reminders, and changes
• Marketing content: New services, products, and beauty tips
• Transactional messages: Purchase confirmations and shipping updates

15.3 Message Frequency

The frequency of messages may vary based on your appointment schedule and our promotional calendar. Typically, you can expect to receive:

• Weekly promotional or marketing messages (maximum 4 per month)
• Appointment-related messages as necessary according to your booking schedule
• Immediate transactional messages related to purchases

15.4 Data Rates Notice

Message and data rates may apply. Contact your wireless provider for details about your messaging plan. Mrs. Lash Beauty Bar LLC is not responsible for any charges you may incur.

15.5 Help and Support

Text HELP to our messaging number for assistance with our SMS communications. For additional support, email us at mrslashexpert@gmail.com.

15.6 Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying “STOP” to any message you receive from us. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.

To opt out of email communications, please follow the unsubscribe instructions contained in the email or contact us at mrslashexpert@gmail.com.

15.7 Program Description

Mrs. Lash Beauty Bar LLC’s messaging program provides information, promotions, and services to opted-in subscribers. Message and data rates may apply. Message frequency varies. Text HELP for help, STOP to cancel.

15.8 Supported Carriers

Our SMS program is supported by most major wireless carriers, including but not limited to AT&T, T-Mobile, Verizon Wireless, Sprint, and others. However, carriers are not liable for delayed or undelivered messages.

15.9 Privacy Policy

For more information about how we handle your personal information, please review our Privacy Policy at https://www.mrslashbeautybarllc.com/privacy-policy.

16. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our Website. Your continued use of our Website or Services after any changes indicates your acceptance of the modified Terms and Conditions.

17. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the state where Mrs. Lash Beauty Bar LLC is primarily located, without regard to its conflict of law provisions.

18. Dispute Resolution

Any dispute arising under these Terms and Conditions shall be resolved exclusively through final and binding arbitration, under the rules of the American Arbitration Association, in the state where Mrs. Lash Beauty Bar LLC is primarily located.

19. Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

20. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Email: mrslashexpert@gmail.com Website: https://www.mrslashbeautybarllc.com/

21. Acknowledgment

By using the Mrs. Lash Beauty Bar LLC Website and Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.